Sorry seems to be the hardest word
I ordered weeks ago some stuff at the German Motor Bike shop Louis. They sent it of via Deutsche Post so it got here in Amsterdam in the hands of Select Vracht. Which is a disastrous courier. They came unannounced and did came when they promised to come. The package was sent back to Germany and then back again. Finally eddie picked it up for me. I wrote a complaint to the Management whom - I must admit - reacted promptly and correct.