Marijn and flew to San Francisco for the UXweek next week via London with BA. Mainly to avoid flying dreadful KLM (and to enjoy the excellent services of British Airways). BA improved their Business offer even further and you now have a secluded private area in which a flight of 12 hours is a joy.
 Terminal 5 however is a terrible industrial nightmare where you think you are in a sort of factory. Especially the security area is horrific. with a sort of conveyor belt.