The day that Marijn borrowed the kindle and Amazon saved us all!

Marijn tried whether the kindle could resist any rough handling - it did not :-( The screen broke and the kindle was useless. In came Amazon Customer Service and they (amazingly!) replaced our kindle for free. So now a new kindle is on its way and the old one back to the states for recycling. Thank you very much Amazon for this outstanding service - you have proven again way you are our (book)store of choice.